Interconnekt
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What we build

We build environments that are Modern, Secure and Productive.

Three words that are far harder to earn in 2026 than they sound. Here’s what they actually take.

01·The old model

For twenty years, security meant building walls.

One office. One network. A firewall at the edge. Everything inside was trusted, everything outside was kept out. The castle and the moat.

02·What changed

Then the walls came down.

Cloud apps, laptops at home, phones in pockets. Your data left the building, and so did your people. The moat now guards an empty office.

03·The new perimeter

The perimeter isn’t a place anymore. It’s a person.

Every login is the front door now. Which is why attackers stopped breaking in. They just log in - with a reused password, or an MFA prompt someone tapped without thinking.

04·Zero Trust

Never trust. Always verify.

Every request re-checked - who you are, what device you’re on, whether it’s healthy - every single time. In the office or a cafe two timezones away, it makes no difference.

05·Shift left

Get it right on the left, so you never clean up on the right.

Every breach pivots around one moment - the “boom”. To its right: incident response, downtime, the call to your insurer. To its left: configuration done properly, before anything happens. We work on the left.

06·Secure by default

Secure from the very first login.

Zero-touch provisioning - a device ships, the user signs in, and it configures itself. Encrypted, patched, policy-applied and compliant before it ever touches your data. Every device born locked down.

07·Continuous compliance

Compliance isn’t a certificate. It’s a heartbeat.

Essential Eight maturity, evidence your insurer accepts, configuration drift caught the day it happens - not the week before an audit. Checked continuously, not once a year.

08·Keeping pace

The ground keeps moving. So do we.

AI is the new frontier - a tool that makes your team faster and an attack surface that didn’t exist last year. Keeping pace isn’t a project you finish. It’s the job.

Modern. Secure. Productive.

Built for the way you actually work now.

Our approach

The five vowels of well-run IT.

Assess, Equip, Implement, Operate, Uplift. Five stages that take your technology from where it is today to where your business needs it to be.

  1. Step 01·Know where you stand

    Assess

    We assess your environment end to end, so we have the full picture before we recommend a single change.

    • Security assessment
    • Environment audit
    • IT roadmap
  2. Step 02·Close the gaps

    Equip

    We equip you with the knowledge and hardware required to bring your systems up to standard.

    • Hardware & licensing
    • Microsoft 365
    • Awareness training
  3. Step 03·Build it right

    Implement

    We implement modern, secure systems and management that keep your team productive.

    • Modern workplace
    • Identity & access
    • Backup & recovery
  4. Step 04·Keep it running

    Operate

    We operate your systems day to day, keeping everything running smoothly so your team can focus on what they do best.

    • Helpdesk & support
    • Proactive monitoring
    • Patch management
  5. Step 05·Stay ahead

    Uplift

    We uplift your security and deliver solutions that keep pace with your business technology needs.

    • Essential Eight uplift
    • vCISO leadership
    • AI enablement
Services

Everything an MSP should do.
Nothing it shouldn’t.

Every service line we run, priced in public, delivered by the same team that answers the phone when something breaks.

Managed ITPopular

Managed IT

Responsive helpdesk, endpoint management, licensing, backup, and vendor coordination. One number when anything breaks - with a co-managed option for teams that have in-house IT.

Concept illustration of a managed IT helpdesk: a headset over a network of connected devices.
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Learn more about Managed IT
Security FoundationsPopular

Cyber Security

Managed MDR, email and endpoint security, security awareness training, and incident response - delivered through vetted partner platforms. Built for SMBs who can't afford an incident.

Concept illustration of a security shield and lock protecting a network.
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Learn more about Cyber Security
IR RetainerPopular

Incident Response

A plan and a number before you need them, and a team that answers when you do. Retainer-backed incident response for SMBs - containment, recovery, and the regulator-facing steps - run to a playbook, not a panic.

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Learn more about Incident Response
Posture AuditPopular

Essential 8 Gap Analysis

Your maturity against all eight ACSC mitigation strategies, scored to your target level, with a roadmap to close the gaps. The Australian baseline that primes, contracts, and cyber insurers increasingly ask you to prove.

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Learn more about Essential 8 Gap Analysis
ProgrammePopular

Compliance

Roadmap, remediation, and ongoing attestation against the CIS Critical Security Controls and the Australian Essential Eight. Frameworks that actually get implemented, not just referenced.

Concept illustration of a compliance certificate with a verified seal.
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Learn more about Compliance
Security Assessments

Security Assessments

Vulnerability scans, Microsoft 365 audits, security posture reviews, and dark web exposure checks. Know where you stand before an attacker does - with a remediation plan you can actually act on.

Concept illustration of a magnifier scanning a security posture grid.
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Learn more about Security Assessments
Pricing

Three tiers. Clear inclusions.
No discovery call required.

Choose based on where the business is today. Grow into the next tier when it does. Per-user pricing, billed monthly or annually.

For teams of 5-100. Straightforward pricing. Services that grow with you.

Essential

The baseline
From$165/user/mo

50+ users · billed annually

Built on Microsoft 365 Business Premium. Licensing billed separately.

Managed IT without the filler - for teams who need reliable tech and a team that picks up the phone.

Expanded

Scaling seriously
From$225/user/mo

50+ users · billed annually

Built on Microsoft 365 E5. Licensing billed separately.

For SMBs past 20 people with real compliance obligations. Adds Essential Eight, CIS, quarterly assessments, and vCIO advisory.

Compare inclusions

Full feature breakdown

Expand each category to see exactly what’s included in every tier. Hover the i icons for more detail.

Support & operations

8 features

The day-to-day service desk, endpoint management, and coordination layer.

  • Responsive helpdesk
    EssentialCoreExpanded
  • After-hours emergency support
    EssentialCoreExpanded
  • P1 response SLA
    30 minEssential15 minCore5 minExpanded
  • Endpoint management & patching
    EssentialCoreExpanded
  • Microsoft 365 administration
    EssentialCoreExpanded
  • Vendor coordination
    EssentialCoreExpanded
  • Asset lifecycle management
    EssentialCoreExpanded
  • Dedicated account engineer
    EssentialCoreExpanded

Security

7 features

Detection, response, and ongoing protection across identity, endpoint, and email.

  • Microsoft 365 security baseline
    EssentialCoreExpanded
  • Managed MDR
    EssentialCoreExpanded
  • Email & endpoint security
    EssentialCoreExpanded
  • Security awareness training
    EssentialCoreExpanded
  • Dark web credential monitoring
    EssentialCoreExpanded
  • Incident response on retainer
    EssentialCoreExpanded
  • Quarterly security assessments
    EssentialCoreExpanded

Cloud & infrastructure

4 features

Backup, disaster recovery, and managed Microsoft cloud platform.

  • Managed backup & recovery
    EssentialCoreExpanded
  • ConnektCloud Azure hosting
    EssentialCoreExpanded
  • Disaster recovery plan
    EssentialCoreExpanded
  • Documented runbooks
    EssentialCoreExpanded

Network & collaboration

4 features

Connectivity, managed networks, and Microsoft Teams voice.

  • Managed UniFi networks
    EssentialCoreExpanded
  • Managed firewalls
    EssentialCoreExpanded
  • Teams Phone administration
    EssentialCoreExpanded
  • Teams Rooms & meeting room AV
    EssentialCoreExpanded

Compliance & governance

4 features

CIS Critical Security Controls and Australian Essential Eight.

  • Essential Eight baseline (ML1)
    EssentialCoreExpanded
  • Essential Eight ML2
    EssentialCoreExpanded
  • CIS Critical Security Controls
    EssentialCoreExpanded
  • Quarterly compliance reporting
    EssentialCoreExpanded

Strategic advisory

4 features

Roadmap, budgeting, and strategic guidance.

  • Monthly health & performance reports
    EssentialCoreExpanded
  • Quarterly business review
    EssentialCoreExpanded
  • vCIO strategy sessions
    EssentialCoreExpanded
  • Technology roadmap & budget
    EssentialCoreExpanded

All rates are per user / month in AUD, ex GST. Microsoft 365 licensing is billed separately. Final pricing is confirmed in a short scoping call.

From the blog

Writing that actually helps.

Field notes, opinions, and checklists we’d want to read ourselves. No thought-leadership fluff, no sales-funnel content.

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Let’s talk. We’ll be straight.

Tell us what your IT setup looks like and what’s not working. We’ll give you a straight answer, a written quote, and a start date - no pitch deck, no discovery call required.

  • A human answers, not a ticket queue
  • No lock-in contracts, ever
  • We’ll tell you if we’re not the right fit

No spam. We reply within 48 hours, not “business days.”